Dedicated staff meeting the present, and future, challenges of providing cutting-edge products and services to local and national clients alike. It is our aim to bring a new and refreshing philosophy to our industry. We have an independent and unbiased approach and will only recommend what we honestly believe to be right for your business. We aim to understand your business and its requirements in order that we can better advise and support you.
The Traditional Model. . . . . .
There are two major changes to the traditional model that require end users to re-evaluate their dealer selection criteria. These changes are corporate downsizing and extremely rapid advances in technology and products. Every major manufacturer has reduced their employee count; technical sales and support have been extremely hard hit. Manufacturers are trying to do more with less. Meanwhile, end users demands and needs are increasing. This presents a unique position for the proactive dealer. First, the dealer must be small enough to quickly adapt new technology. Second, the dealer must be large enough (well financed) to maintain both quality support and research staff.
Shifting Responsibilities. . . . . .
There are two major changes to the traditional model that require end users to re-evaluate their dealer selection criteria. These changes are corporate downsizing and extremely rapid advances in technology and products. Every major manufacturer has reduced their employee count; technical sales and support have been extremely hard hit. Manufacturers are trying to do more with less. Meanwhile, end users demands and needs are increasing. This presents a unique position for the proactive dealer. First, the dealer must be small enough to quickly adapt new technology. Second, the dealer must be large enough (well financed) to maintain both quality support and research staffs.
Our Position. . . . . .
All dealers generally succeed in the traditional model (i.e. they all know how to deliver products at a discounted price). ParkWood Document Solutions Ltd. does not believe we will earn your business over these issues since all dealers operate essentially the same. We do believe however, that you will stay or move to a dealer who performs far ahead of the field in both technological vision and tactical support. A dealer who understands that customer support is paramount, supplying the correct equipment at the right price from the very outset is essential and that listening and responding to the changing needs of each individual client will ensure a long standing and harmonious relationship for all parties. Given the opportunity we will show that ParkWood's offerings are the best total business solutions for your company.
